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AGENCY ASSISTANCE CONTACT INFORMATION
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Adirondack Park Agency
Visit :
www.apa.ny.gov
Department of Corrections and Community Supervision
NYS Department of Corrections and Community Supervision:518-457-5017
Department of Health
NY State of Health, Health Plan Marketplace : Phone: 1-855-355-5777
NY State Department of Health Helpdesk - DOH Employees Only: Phone: 518-473-3472 or Email:
help@health.state.ny.us
NY State Department of Health Cooling Tower Registration: Phone: 518-402-7650 or Email: Cooling.Tower@health.ny.gov
Department of Homeland Security and Emergency Services
Contact : (800) 342-3619
Department of Labor
NYS Department of Labor: 1-800-833-3000
Department of Motor Vehicles
NYS Department of Motor Vehicles:1-518-486-9786
Monday - Friday 8:00am - 4:00pm
Department of Tax and Finance
NYS Department of Taxation and Finance:
Online Services Help
Department of Transportation
Accident Location Information System - ALIS:
https://www.dot.ny.gov/divisions/operating/osss/highway/alis
Account Assistance for DOT Employees only - DOT Help Desk -
helpdesk@dot.ny.gov
518-485-8111
Division of Criminal Justice Services (DCJS)
Contact the ITS Enterprise Services Desk at: 1-844-891-1786 or 1-800-342-3619
Division of State Police
Contact : (800) 342-3619
GIS Program Office
Critical Infrastructure Response Information System (CIRIS):
http://gis.ny.gov/application-help/ciris/
GeoLynx® Assistance:
http://gis.ny.gov/application-help/geolynx/index.cfm
Governor's Office of Employee Relations
Governor's Office of Employee Relations: GOER, LMC, or DCP employees please contact 518-473-8087 for assistance
Higher Education Services Corporation
HESC Employees only : Call 518-473-0550
NYS Office of Mental Health
NYS Office of Mental Health: 518-474-5554
New York State Department of Public Service
New York State Department of Public Service :
Document and Matter Management Help
New York State Insurance Fund
NYSIF Helpdesk: Account assistance for NYSIF Employees only
Phone 1-877-435-7743
Email:
sifhd@nysif.com
Monday to Friday 7:00 A.M. to 7:00 P.M.
New York State License Center
NYS License Center: 518-453-8130
Monday - Friday, 8:30am - 4:30pm
New York State Office Of Information Technology Services
Contact the ITS Enterprise Services Desk at : 1-844-891-1786
Reach us through online chat at :
https://chat.its.ny.gov
Send us an email at :
Fixit@its.ny.gov
Office for the Prevention of Domestic Violence
Contact : (800) 342-3619
Office of Children & Family Services
OCFS/LDSS/Voluntary Agency Assistance :
http://www.ocfs.state.ny.us/main/nysdss.asp
Office of General Services
Call ITS: 844-891-1786
Email ITS: fixit@its.ny.gov
Office of Medicaid Inspector General
NYS Office of the Medicaid Inspector General no longer has an IT Helpdesk number, use ITS information below:
Contact the ITS Enterprise Services Desk at : 1-844-891-1786
Reach us through online chat at :
https://chat.its.ny.gov
Send us an email at :
Fixit@its.ny.gov
Office of State Comptroller
Account assistance for OSC staff only :
ITServiceDesk@osc.state.ny.us
Office of Victim Services
Contact : (800) 342-3619
State Commission of Correction (SCOC)
Contact the ITS Enterprise Services Desk at: 1-844-891-1786 or 1-800-342-3619
State Education Department
NYS Teach :
https://secureforms.nysed.gov/ohe/tcert/technical.cfm
The Office of Real Property Tax Services
The Office of Real Property Tax Services :
http://www.tax.ny.gov/research/property/online/intro.htm
Workers Compensation Board
NYS Workers Compensation Board :
http://www.wcb.ny.gov/content/ebiz/information/contact_wcb.jsp
eJusticeNY Integrated Justice Portal / ePagesNY
eJusticeNY Integrated Justice Portal:
http://criminaljustice.ny.gov/welcome/ijportal_tech_help.html
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